Business Travel Trends – Hybrid Meetings, Sustainability, AI
By 2026, AI will handle around 80% of daily travel tasks – policy checks, personalized hotel recommendations based on your past stays and loyalty points, visa alerts, automated expense submissions.
However, when things get complicated, such as volcanic ash obstacles, lost connections, complex visa requirements, or a VIP who just needs to speak to a real person, expert travel advisors remain essential.
The winning formula includes “High Tech + High Touch”: AI manages 95% of the predictable quickly and personally. 5% of complex that are really important are transferred to experienced agents who can solve problems in minutes.
Post Comment